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Our Shipping Policy
STORE PICKUP - 8129 Harvie Road, Surrey BC V4N 6A8
  • Our warehouse is our office where it all comes together. Here we ship our orders and have our store set up with a full supply of inventory for local shoppers and curbside pickup.
  • Pickup and Shopping hours are Wednesdays 10 AM to 2 PM. If you need a different pick-up time, send us an email and we are happy to set a time that works for you. info@hairybackranch.com 604.866.6060
FREE SHIPPING - in Canada for orders over $50
  • Orders are generally shipped within 72 hours (Monday - Friday) using Canada Post. Canada Post's delivery standard is 2 - 7 days.
  • Free shipping on orders over $50 in Canada (excluding taxes).
  • A Flat Rate shipping fee of $10 applies to orders under $50 (excluding taxes) and applies to shipping to all parts of Canada.
FLAT RATE SHIPPING - USA and International
  • Orders are generally shipped within 72 hours (Monday - Friday) using Canada Post. Canada Post's delivery standard is 2 - 7 days.
  • A Flat rate shipping fee of $10 applies to orders shipping to the USA
  • A Flat rate shipping fee of $40 applies to orders shipping to accepted International destinations.

Refund Policy

Our intent at Hairy Back Ranch is to create products of exceptional quality and value. If you have experienced less than this, we want to know.

If you are not happy with your purchase, return it to us within 30 days and you will be refunded without question.

Please include your original receipt with your purchase.

Customer service is one of the most important services we can provide to our customers. At Hairy Back Ranch we want to go over and above your expectations. If we can be of any help, in any way please feel free to call us and we will do whatever we can to make sure you are satisfied.

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About Hairy Back Ranch

Welcome to my website. Thank you so much for visiting!

Hello, my name is Randell.

Solo-Ride Creator

Welcome to my website. Thank you so much for visiting!

I would describe myself as happy, love cookies and not as fit as I should be.

I got my first horse Shady, just after I turned 40. Having a horse was not what I expected. I dreamed I would bring her home and we would ride off into the sunset together in perfect harmony with my hair flying in the wind behind me!! I was wrong.

It’s all ok though, I figured out a way to get good help and put myself on the right path.

I did a lot of reading, studying Natural Horsemanship. I learned the importance of a good foundation and how I needed to be a confident partner and a leader to my horse. Soon we were a team that shared trust and a language we could both speak.

Then things got great!

I decided I could now ride away from home, all on my own. We went to a local park one day, I had to hop off for a few minutes while in the woods (wink).

When I tried to get back on using a wet log, I had a mishap. After a very long walk back to the truck I drove home injured and very sad.

Once home, I cried (a lot) to my husband, he said, “Why not invent something?” All I could think of was “How on earth do other people get on their horse when away from their mounting block, out on the trail?

I soon discovered that getting back on by finding the right rock, log, fence or someone else to help me, I had to be lucky… or a long walk back to where I started.

I needed more than that. I didn’t feel luck would get me back on no matter what.

I came up with Solo-Ride…a little practice maybe, but no luck needed ???? . I truly hope Solo-Ride helps you like it helps me.

All the very best.

THE ORIGINAL SoloRide®

Portable Mounting Aid For Any Rider, Any Discipline. For Use With Any Saddle or Bareback!