Littles - Hairy Back Ranch

Our Shipping Policy

STORE PICKUP - 8129 Harvie Road, Surrey BC V4N 6A8

Our warehouse is our office where it all comes together. Here we ship our orders and have our store set up with a full supply of inventory for local shoppers and curbside pickup.
Pickup and Shopping hours are on our Farm Shop page. If you need a different pick-up time, send us an email and we are happy to set a time that works for you. info@hairybackranch.com 604.866.6060
Curbside pickup orders will be held for 30 days only. Unless other arrangements are made previous to 30 days, items will no longer be held and be un-refundable.

FLAT RATE SHIPPING - in Canada & the USA

Orders are generally shipped within 72 hours (Monday - Friday) using Canada Post. Canada Post's delivery standard is 2 - 7 days.
A Flat Rate shipping fee of $15 applies to shipping to all parts of Canada and the USA.

FLAT RATE SHIPPING - International

Orders are generally shipped within 72 hours (Monday - Friday) using Canada Post. Canada Post's delivery standard is 2 - 7 days.
A Flat Rate shipping fee of $45 applies to orders shipping to accepted International destinations.

Contact Us

Hairy Back Ranch
PO Box #36077
Hillcrest Village RPO
Surrey BC Canada
V3S 7Y5

info@hairybackranch.com
604.866.6060

Solo-Ride Patents

U.S.A – #D680279, #9,695,035,B2
Canada – #143543, #2,914,923
Europe – #002049569-0001

Contact Us

Hairy Back Ranch
PO Box #36077
Hillcrest Village RPO
Surrey BC Canada
V3S 7Y5

info@hairybackranch.com
604.866.6060

Refund Policy

Our intent at Hairy Back Ranch is to create products of exceptional quality and value. If you have experienced less than this, we want to know.

If you are not happy with your purchase, return it to us within 30 days and you will be refunded without question.

Please include your original receipt with your purchase.

Customer service is one of the most important services we can provide to our customers. At Hairy Back Ranch we want to go over and above your expectations. If we can be of any help, in any way please feel free to call us and we will do whatever we can to make sure you are satisfied.